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Frequently Asked Questions


Some of the most frequently asked questions answered ...


»  Pre-Sales Questions

Are there any setup fees on your game servers?


No, we don't charge any setup fees for game servers, ventrilo, or web hosting services.

What games do you support?


GetFragged! offers a vast range of game servers for your enjoyment.
Click the "All Games" link at the top of our site for a full list of game servers available.

What payment types do you accept?


We accept payments via Visa, MasterCard, American Express, and PayPal.

How long until my game server is online?


Once your order is placed and paid for, we will have your server online typically within 1-3 hours. We strive to get every server online as quickly as possible.

Dedicated server orders take 2-4 days to provision. You can call our Sales Dept. tollfree at 1-877-463-HOST (4678) to inquire about dedicated servers.

What is the difference between a public and private server?


A public server does not have to be password protected. You are not required to have a password on the server at all times. You can, however, put a password and take the password off of the server at any time. A private server must be password protected at all times. This means that only players that know the password can join the server. Private servers are used mainly for competition matches or scrims.

Where are your game servers located?


We currently utilize 9 datacenters located in Dallas, Chicago, New York, Los Angeles, Atlanta, Seattle, Amsterdam, Frankfurt and London for our Game Server hosting.

Will I have FTP access to my game server?


You will have full access to your game server with a powerful Web Based Tool called TCAdmin as well any FTP program you wish to use.

What are HLStats and HLStatsX?


HLStats (For Counter-Strike 1.6 and Condition Zero) and HLStatsX (For Counter-Strike Source, Half-Life 2 Deathmatch, DOD:Source, and more) are web based stats and are different from in-game stats, which some mods provide.

Will you install mods on my server for me?


Most of the popular mods we have in our mods section you can install yourself with the click of a button inside TCAdmin. If the mod is not available in the control panel preconfigured for you to install, simply open a support ticket and one of our experienced support specialists can install the mod for you or help you install it.

Can I switch my game server to a different location?


If you would like to have your server in a different location, log into your game control panel, and open up a Support Ticket and your server will be moved. Your server ip address will change, but your server configurations will stay the same. There is no fee assocated with this.

What should I know before getting a game server?


You need to decide what is most important to you and/or your clan as a whole. Is it price, performance, quality of support, is a phone number important, how much help will you need? You will want a company that has a lot of experience of hosting game servers, a company you know will be around for a long time. Most game server companies fail in the first 6 months. GetFragged is a division of USA Domains, Inc., a reputable, quality hosting provider with over 10 years of experience. Your in good hands with GetFragged!

Can I split server rental fees between friends or clan members?


Yes! Your accont comes with a built-in donation system called "Group Pay". Group Pay provides you a unique link that allows anyone contribute to your game server account. This link can also be posted on your web site or emailed to your friends, members or clanmates.

Will my server slow down if too many people connect?


In a word, no. All our game servers reside within state-of-the-art datacenters, and run on the highest quality hardware available. In addition, all our servers are load balanced to ensure the best performance possible.

Can I allow cheats on my server?


GetFragged Gaming does not condone the use of cheats, or cheating in general. Since you are renting a game server, it's up to you to decide whether or not you want cheats to be allowed on your server.




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